Telemarketers are considered, most often these days, as people who would pest your life forcing you to listen to every word they have to utter, any time of the day. This is what telemarketing has boiled down to. And things will get worse if such myths are not busted as quickly as possible. For most part, certain telemarketers are surely to blame for creating such an impression of the entire industry as a whole. There are, however, others who practice the most ethical and genial technique of telemarketing. Their callers do not infest your life at critical moments. They respect the privacy of others. If they as asked never to call again, they simply stop.
However, in order to help bust the myth so as not to miss out on anything important, even the customers called must follow certain practices. Here are a few things they must keep in mind.
- If you are being called at a wrong time, do not abruptly snap the caller away and give him or her a piece of your mind without first listening to what he has to say. For all you know, he might be offering you a good deal on something that you were really looking for. Give the caller a chance
- If you are still being pestered even after you have shown no interest or the product the caller is calling for is of no interest to you, you may politely tell the caller that you are not to be disturbed and that you are not interested. Good telemarketing agencies respect the privacy of customers and pursue only those who might be interested.
- Conversely, some people have a habit of appearing enthusiastic to everything giving a false impression that they are actually considering the deal, which may not be the case. The least you can do at first is just listen to what the caller says, ponder over it if it catches your attention and get back to them. Or, wait for them to call you.
- You can also choose when to take a call. If you are busy you do not necessarily have to answer the call. You can choose to ignore it and take it when they call again at some later point. Ignoring these calls indefinitely is not a good idea either. You can take it when you are free, see if had anything interesting to offer you, and politely decline. They will automatically put you off their calling list!