Telemarketing Myths
Telemarketing Myths
However, in order to help bust the myth so as not to miss out on anything important, even the customers called must follow certain practices. Here are a few things they must keep in mind.
- If you are being called at a wrong time, do not abruptly snap the caller away and give him or her a piece of your mind without first listening to what he has to say. For all you know, he might be offering you a good deal on something that you were really looking for. Give the caller a chance
- If you are still being pestered even after you have shown no interest or the product the caller is calling for is of no interest to you, you may politely tell the caller that you are not to be disturbed and that you are not interested. Good telemarketing agencies respect the privacy of customers and pursue only those who might be interested.
- Conversely, some people have a habit of appearing enthusiastic to everything giving a false impression that they are actually considering the deal, which may not be the case. The least you can do at first is just listen to what the caller says, ponder over it if it catches your attention and get back to them. Or, wait for them to call you.
- You can also choose when to take a call. If you are busy you do not necessarily have to answer the call. You can choose to ignore it and take it when they call again at some later point. Ignoring these calls indefinitely is not a good idea either. You can take it when you are free, see if had anything interesting to offer you, and politely decline. They will automatically put you off their calling list!